support > frequently asked questions
 
I downloaded the Bartender's Companion demo. How do I install and run the application?
My Bartender's Companion demo has expired and it is prompting me to register. What do I do now?
How do I uninstall Bartender's Companion?
Can I calculate nutritional information for my own recipes?
When I export recipe can I export the images too?
Can I import recipes from the Internet?
Can I add my own ingredients to the ingredient database?
I just entered a new recipe with a number of ingredients. Why can't I see those ingredients in the ingredient database?
Why do some recipes have a lot of nutritional information and some recipes only have a small amount?
Can I add an image to a recipe?
If I enter recipes into the demo version will I lose them if I upgrade to a registered copy of Bartender's Companion?
Can I view captured web pages when I am not connected to the Internet?
Can I change the headers, footers and margins when I print a recipe?
Why is the download file so large?
   
I downloaded the Bartender's Companion demo. How do I install and run the application?
The setup program for Bartender's Companion is called BCSetup12.exe. If you can't remember where you saved the file on your hard disk, you can search for it by clicking Start, point to Search, and choose Files and Folders.
Once you have located the setup program, double click on it to start the installation. Follow the instructions on the screen.
To run the program, click Start, point to Programs, and select Bartender's Companion.
   
   
My Bartender's Companion demo has expired and it is prompting me to register. What do I do now?
A permanent Bartender's Companion license can be purchased online (buy now). The serial number and license key can be found on the back of the CD jewel case, or in an email if you choose "Downloadable" as your shipping option when you order. To register your copy of Bartender's Companion, choose Register from the Help menu and enter the serial number and license key (don't forget the dashes if registering online).
   
How do I uninstall Bartender's Companion?
Click Start.
Point to Settings, and click Control Panel.
Double-click the Add/Remove Programs icon.
Select Bartender's Companion.
Click Change/Remove.
   
Can I calculate nutritional information for my own recipes?
Yes. Once you have entered your recipe into the Bartender's Companion you need to link the recipe ingredients to the ingredients in the ingredient database. Once the linking is complete you can calculate the recipe nutrition information. See the application help topic titled "Calculate Recipe Nutrition" for more information.
   
When I export recipe can I export the images too?
Yes. You can export images using the FDX file format.
   
Can I import recipes from the Internet?
Yes. Recipes from the Internet, from text files, spreadsheets, and other sources can imported into the application using the Recipe Capture feature. See the application help topic titled "Capture Recipes from the Internet" for more information.
   
Can I add my own ingredients to the ingredient database?
Yes. You can add your own ingredients, enter nutritional information, and link these ingredients to your own recipes. See the application help topic title "Create an Ingredient" for more information.
   
I just entered a new recipe with a number of ingredients. Why can't I see those ingredients in the ingredient database?
The ingredient database contains more than 6000 ingredients and their nutritional properties. An example of an ingredient database entry is "Orange juice drink." Recipe ingredients are stored separately. An example of a recipe ingredient is "1 ounce orange juice." A recipe ingredient such as "1 ounce orange juice" can be linked to an ingredient in the ingredient database such as "Orange juice drink" in order to perform nutritional analysis. You can add more ingredients to the ingredient database, but this is rarely necessary since the database already contains all of the ingredients found in most recipes.
   
Why do some recipes have a lot of nutritional information and some recipes only have a small amount?
If recipe nutrition information is entered manually (instead of calculating it from the recipe ingredients) only the entered information will be shown.
   
Can I add an image to a recipe?
Yes. Open the Edit Recipe dialog and click the Photograph ellipsis button to select a photograph for the recipe. Images saved as JPEG or GIF files use the least space on your hard drive. If you own an image or photo editing program, resizing the recipe images to a width of 250 pixels works best. See the application help topic titled "Edit a Recipe" for more information.
   
If I enter recipes into the demo version will I lose them if I upgrade to a registered copy of Bartender's Companion?
No. Your recipes will be imported into the new database. However, we strongly recommend doing a backup of your data before upgrading, just in case. Simply choose Backup from the File menu and follow the prompts. See the Bartender's Companion Help file for more detailed instructions.
   
Can I view captured web pages when I am not connected to the Internet?
No. The database of captured web pages is designed to be used while connected to the Internet. To store the web pages in the database would make it prohibitively large.
   
Can I change the headers, footers and margins when I print a recipe?

Yes. Bartender's Companion uses Microsoft Internet Explorer technology to display and print recipes. The steps to adjust the print settings for Bartender's Companion are the same as those for Internet Explorer. See the application help topic titled "Modify print headers, footers and margins" for more information.

 

Why is the download file so large?
Bartender's Companion is powerful software with a rich user interface and a large number of recipes. The developers decided that a longer download time was a small price to pay for first-rate software. If your Internet connection is prohibitively slow, we can mail you a free demo CD (shipping and handling charges apply.
 

 

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