Get Help Installing Bartender's Companion

Bartender's Companion has been thoroughly tested on all Windows operating systems. However, occasionally users experience problems installing Bartender's Companion. This is normally caused by missing or damaged operating system components on your computer. We want to get you up an running as quickly as possible. Here's how:
Bartender's Companion's support forum has hundreds of questions from other Bartender's Companion users. It is likely that another user has experienced the same problem and we have explained how to fix it. Try the forum's search feature to find the answers you need.
If you can't find what you need on the forum, try Bartender's Companion's knowledge base. The knowledge base is a series of articles describing solutions to known problems in the current versions.
If you still can't find what you are looking for, please post your problem on the Bartender's Companion support forum. We will answer your questions and get you started using Bartender's Companion. Typical response time is less than six hours.

Get Help Using Bartender's Companion

There are many resources available for Bartender's Companion users:
Bartender's Companion help file: The help file includes more than 500 help topics with tutorials and step-by-step instructions to get you started using Bartender's Companion. The help file is indexed and includes full-text search to make it easier to find what you are looking for.
Training movies: With Bartender's Companion 2004 we have introduced training movies to make it even easier for you to learn to use Bartender's Companion's many powerful features. Click here to see the list of training movies.
Launchpad: Launchpad is a new feature designed especially for new users. As you explore the application, the Launchpad will list the available options and features depending on what you have selected. To use the Launchpad, open Bartender's Companion and select Launchpad from View menu.
Knowledge Base: We have written a number of articles covering a range of subject - from advanced techniques for experienced users to workarounds for known issues with the current version of Bartender's Companion. Click here to see the list of knowledge base articles.
Support forum: When you simply can't find the answer to your question, you can always ask the developer. Post your question on the support forum and we will answer you promptly. Try the forum's search feature. Someone might have already asked the same question.

Get Help with a Bartender's Companion Error

If you experience an error using Bartender's Companion, we want to know about and fix it promptly.
Visit the support forum. If another user has reported the error, we might already have a fix or a workaround for the problem.
If another user has not already reported the error, please post the error on the support forum. We will research the issue and respond to you promptly.

Get Help Registering Bartender's Companion

With Bartender's Companion 2004, we have started using a new product licensing system. Click here for details of the new system or to learn how to register your product.
If you are having trouble registering your product, please let us know by posting your problem on the support forum or e-mailing us at

Frequently Asked Questions

  Do you have a question about Bartender's Companion. Chances are another user has asked it before. Click here for a list of the most common questions and answers.

Contacting the Bartender's Companion Team


Visit the support forum to get more help, report a defect, or request an enhancement. Typical response time is under 6 hours.

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